In which store can I sell my items?

A

Our buy and sell services are available at the following outlets: Bangsar Baru, TTDI, Bandar Utama, KL Traders Square, Sungei Wang Plaza, Tropicana Sungai Buloh, Bandar Mahkota Cheras, Kuchai Lama, AEON Mall AU2, PJ New Town, Bandar Sri Permaisuri Cheras, AEON Mall Taman Equine, Kota Damansara and Lotus Setia Alam.

Buy & Sell counter operating hours

A

Buy & Sell counter operates from 10:00 AM to 6:00 PM daily.
You can walk in during these hours to sell your items (no appointment needed)

How long does it take for your staff to assess my items?

A

Our staff usually takes about 15 to 20 minutes to assess your items. However, the waiting time may vary depending on the number of customers in the queue and the quantity of items you bring. Once the assessment is done, we will give you a price offer.If you agree, we will pay you in cash immediately.

What is the price range for the items you accept?

A

We apologize, but we cannot provide a specific price range in advance. Please visit our buy and sell shop, and our team will conduct an assessment and offer you a price based on your items' condition and value.

What types of items do you accept?

A

We accept a wide range of items under the attire category, including clothes, shoes, bags, caps, and branded goods. However, please note that we do not accept furniture, electrical appliances, household items, traditional attire, work uniforms, school uniforms, or newborn items.

What documents are required for Buy & Sell?

A

To complete a Buy & Sell transaction, you must be 18 years old and above. Please bring your original physical IC (Identification Card) or physical passport with a valid visa (minimum 3 months) for identity verification

Do you provide shipping or delivery for customers outside your area?

A

We do not offer shipping or delivery services at the moment. All transactions are walk-in only and must be completed in-store. We truly appreciate your understanding and look forward to welcoming you.

How can I apply for a job at 2nd Street?

A

To apply, please send your resume to our email address at 2ndstreetrecruitment@gmail.com or reach out to us via WhatsApp at http://wa.me/601114199141 .

What qualifications and experience do you look for in job applicants?

A

No specific academic qualifications are required. Applicants from all backgrounds who have the desire to learn and grow with us are welcome to apply.

What are the criteria for job applications?

A

We welcome applications from Malaysian citizens aged 18 to 35 years old. Applicants should be able to work full-time, have a willingness to learn, be open to relocation, and possess their own transportation.

Do I need to know fashion or clothing brands to work here?

A

It’s not required, but having an interest in fashion, styling, or brand knowledge is a plus! We’ll train you on how to identify and categorize items, especially branded or vintage pieces.

What positions are currently open?

A

Please contact our recruitment team to view the latest job openings across all store locations.

Will I be contacted if I’m not shortlisted?

A

Due to high application volumes, only shortlisted candidates will be contacted. However, we will keep your resume on file for future opportunities.

Is training provided?

A

All newly hired employees will undergo a structured onboarding program, complemented by continuous training to ensure their success and development in the role.

Is there a chance for career growth within the company?

A

We highly value internal career growth. Many of our current Managers began their journey as Retail Assistants. With dedication and strong performance, there are genuine opportunities for advancement within the company.

Do you still accept wholesale and bulk purchases?

A

If you are interested in wholesale or bulk purchases of clothing items as a new customer, please feel free to contact us on WhatsApp at http://wa.me/60123457867. We will be happy to advise you on available timing and quantities based on our current stock levels.
 
 Please note that for goods such as shoes and bags, wholesale and bulk sales are currently on hold due to limited stock availability. We appreciate your kind understanding.

Where is your warehouse location?

A

Here's the location of our warehouse:
2nd Street Warehouse Subang Jaya
Bay 4 & 5, No. 2, Jalan SS13/4
Subang Jaya Industrial Estate
47500 Subang Jaya, Selangor
(Located in the SS13 industrial area)

Wholesales operating hours

A

Operating hours for the warehouse are :
8:00 AM to 5:00 PM, Monday to Saturday

Do you offer a clothes bale purchase option?

A

Yes, clothes bales weighing 380kg are available at RM1,292 each.

Do you provide delivery services?

A

We do not offer shipping or delivery services. At the moment, all transactions are walk-in only and must be completed in-store. We truly appreciate your understanding and look forward to welcoming you.

Can customers personally choose the clothes they want?

A

Yes, we offer 3 options:
First Picking - Open bale, 1 piece (380 kg), priced at RM1,520.
Second Picking - MOQ 70 kg, priced at RM12 per kg.
Third Picking - MOQ 50 kg, priced at RM6 per kg.

Are there designated hours for picking?

A

For further details, kindly contact us on WhatsApp at http://wa.me/60123457867. This number connects you directly to our warehouse admin for assistance.

What is the payment time?

A

Please make your payment between 12:00 PM and 2:00 PM.

Which payment options are available?

A

We only accept debit and credit card payments.

Are you open to franchise opportunities?

A

The 2nd Street brand in Malaysia, as well as 2nd Street USA, 2nd Street Taiwan, 2nd Street Japan, 2nd Street Hong Kong, 2nd Street Thailand and 2nd Street Singapore is fully controlled by Geo Corporation Japan. We do not currently have any plans to offer franchise or licensing opportunities. All our stores are directly operated by our company.

What is your return policy for products purchased from your store?

A

We have a 7-day exchange policy for items purchased from our store. Exchanges can only be processed at the same outlet where the items were purchased. Customers must provide the receipt and ensure that the price tag is still attached. Detailed instructions can be found on the bottom side of the receipt.

Does 2nd Street sponsor events or organizations?

A

We regret to inform you that we are unable to offer sponsorships for any events or organizations at this time.

How can I request to film or shoot at 2nd Street?

A

We appreciate your interest in filming at 2nd Street store. We are open to considering your request. Please feel free to contact us directly via email at nur.amalina@geonet.co.jp. To ensure a smooth process and ample preparation time, we request that you submit your proposal at least three days to one week before your desired filming date. This allows us to inform the Branch Manager at the store you plan to visit and make the necessary arrangements.

Can you please provide the location of your shop?

A

You can view all our store locations at the following link:
https://www.2ndstreet.global/store/

What are your opening hours?

A

Our operating hours are as follows:
All shops : 10:00 AM until 10:00 PM everyday